Privacy

Here are Woody’s Vans, 14 Cross Hill, Hemsworth, Pontefract WF9 4LQ, we take your privacy seriously and will only use your personal information for the following purposes:

  • To administer your account, and
  •  Provide the products and services you have requested from us.

Informing you during contact, and for marketing purposes, gaining consent about the way your data is obtained and processed by us is a legal requirement of the General Data Protection Regulation (GDPR) which became law in March 2018.

What we collect

Information we collect may include, but is not limited to, the following:

  • Your name
  • Your address
  • Your date of birth
  • Your email address
  • Your phone number

We will contact you as advised by our manufacturer partner(s) and our nominated partner suppliers*, to ensure ongoing safety and care of your vehicle, and that an related policies are maintained, and where consent is provided, the replacement of your vehicle and care products.

We cross check your data with the DVLA to ensure accurate and timely communications can be made. We track data around email interaction to understand whether communications have reached you, e.g., MOT reminders. We check driver and vehicle profiles, including drive time, vehicle age, and type of work due to help prioritise customer contact. We combine data from various sources* into one place to deliver a more personalised experience to you.

We take steps to ensure that any businesses we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly, and that our data is stored securely. The security of your data is paramount. Documentation can be supplied upon request to Mr John Woodall, who is our Data Protection Office, or seen our website www.woodysvans.com/privacy

Under the General Data Protection Regulation you have the right to:

  • Request copies of your data
  • Rectification of your data
  • Erasure of your data
  • Object to us or restrict the processing of your data, and where our systems allow give electronic access to copies of your data in a digital format.

 

*Full listing of our ‘Manufacturer(s)’ and ‘Nominated Suppliers’, together with the ‘Various Sources’, e.g., service plan and vehicle health check data can be found on our website.

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